Privacy Policy

At VetSkribe, we take privacy seriously. We believe protecting your information should be straightforward, so we've written this Privacy Policy to clearly explain what information we collect, why we collect it, and how we protect and use it.

This Privacy Policy applies to the VetSkribe website and, where applicable, the VetSkribe platform and services.

Information We Collect

The information we collect depends on how you interact with VetSkribe.

Information you provide to us

When you contact us, request information, sign up for a trial, create an account, or use VetSkribe, you may provide information such as:

• Your name
• Email address and other contact information
• Veterinary practice or organization name
• Account and login information
• Information you provide when communicating with our team

When you use VetSkribe, additional information may be processed as necessary to provide the services you or your organization have requested.

Information collected automatically

When you visit our website or use our services, we may automatically collect certain technical information, such as your IP address, browser and device type, operating system, pages visited, referring website, and dates and times of access.

We use this information to operate and secure our services, understand how they are being used, identify problems, and improve the VetSkribe experience.

How We Use Information

We use information to:

• Provide and operate VetSkribe
• Create and manage accounts
• Respond to questions and support requests
• Improve our products, services, and website
• Communicate with customers and prospective customers
• Maintain the security and reliability of our systems
• Understand website usage and marketing effectiveness
• Meet our legal and contractual obligations

We do not sell your personal information.

Information Processed Through VetSkribe

VetSkribe is designed to help veterinary professionals create and manage clinical documentation.

When a veterinary practice or organization uses VetSkribe, information may be processed on its behalf in order to provide the services requested. This can include information associated with veterinary appointments, patients, clients, clinical conversations, and medical records.

We use this information to provide the VetSkribe service and related functionality in accordance with our agreements with our customers.

We do not use customer clinical information for unrelated advertising purposes.

How We Share Information

We do not sell personal information.

We may share information with trusted service providers that help us operate VetSkribe, such as providers of cloud infrastructure, data processing, analytics, communications, payment processing, and other technology services.

These providers receive information only as necessary to perform services for us and are expected to protect it appropriately.

We may also disclose information when required by law, to protect the security or integrity of VetSkribe, or in connection with a merger, acquisition, financing, or sale of all or part of our business.

Data Security

Protecting customer information is an important part of how we operate VetSkribe.

We use administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

While no online system can guarantee absolute security, we continually work to maintain appropriate safeguards for the information entrusted to us.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfill the purposes described in this Privacy Policy, meet our contractual obligations, and comply with applicable legal requirements.

Retention periods may vary depending on the type of information and the services being provided.

Cookies and Analytics

VetSkribe and our service providers may use cookies and similar technologies to help our website function, understand how visitors use it, improve the user experience, and measure the effectiveness of our marketing.

We may use services such as Google Analytics and Google Ads for these purposes.

Disabling certain cookies may affect some website functionality.

Your Privacy Choices

Depending on where you live, you may have rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain personal information.

You may also have the right to object to or limit certain uses of your information or withdraw consent where processing is based on consent.

To make a privacy request, please contact us using the information below. We may need to verify your identity before completing certain requests.

Children's Privacy

VetSkribe is intended for veterinary professionals and other adult users and is not directed to children under 18.

We do not knowingly collect personal information directly from children through our website or services.

Third-Party Websites

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own privacy policies, and we encourage you to review them when visiting those sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our services, technology, or legal requirements change.

When we make changes, we will update the "Last updated" date at the top of this page. If changes are significant, we may provide additional notice when appropriate.

Contact Us

If you have questions about this Privacy Policy or how VetSkribe handles personal information, please contact us at:

VetSkribe
SkriptBook LLC dba VetSkribe
Info@Vetskribe.com